Beautiful and luxurious and sporty all in one! Jacob in service is very knowledgable, helpful, and professional. Great overall experience!
I had a major service performed on my Panamera this week. Jacob and Randy provided excellent service. From the time I dropped the car off to getting the loaner car to pick up. Everything went smoothly. Communication was very good. Definitely recommend this service team.
I live halfway between Huntsville and Memphis. I took my car to Memphis for its annual service a year ago. My check engine light had popped up several times before I took it. I was told there was nothing they could do for my car’s issue unless my check engine light was “on”. The issue persisted and became worse. I decided to try Huntsville to see if they could help. To my surprise, your dealership exceeded my expectations! I was provided with a loaner car and constant updates. Your service manager, Randy Carter, was amazing. After my disappointing experience in Memphis, Randy and Chris Pope will be my “go to guys” for as long as I drive my Cayenne. This car was our first Porsche purchase and being cared for the way I was in Huntsville, it will not be my last.Thank you for everything you did. I am a satisfied customer and will continue to use you for my future purchases.Sincerely, Becky Cobb, Iuka Ms,
Researched Porsche’s for over 6 months. When I was ready to pull the trigger - I contacted 8 Porsche dealers. To my surprise all the Dealers has consistently good service in sales. The first dealership I visited was Century in Huntsville. We visited unannounced and was warmly greeted and offered refreshments. Momentarily Brandon, the brand specialist, greeted us and accessed our desires. He kindly answered every question and took us on 2 test drives. He never pushed us for a decision or a timeline on purchasing. We also went to a closer Porsche Dealer and worked numbers but their huge corporate model adds fees, perma plate, phantom stamp which I didn’t want or request. When I asked to have them removed - I was told that they couldn’t be taken off- it was company policy. So we kindly exited. We returned to Century and Brandon worked with us the next 6 weeks until we pulled the trigger on a 2019 Macan S. The financing was seamless, without up-selling pressure. Brandon was very thorough with the delivery process and we left totally pleased with our new Macan. Century is a small Porsche dealership in terms of facilities and inventory compared to NASHVILLE or the Atlanta dealers. But Century is huge on service and making each customer feel valued!
I bought a pre-owned 911, and have been coming to Century for service. I track and abuse my car...and I'm kind of picky about the work done. Randy and his team have been outstanding in dealing with my numerous requests and getting my 911 ready for every weekend when I need it to perform at Barber Motorsports Park.